Pending payment

Marber62
New Community Member
Hi I have called , emailed and PayPal has yet to help me and it’s been almost a month. Two orders are pending for same merchant and same amount. I accidentally clicked twice and ordered it twice. Well merchant never received order. Merchant tells me to call pay pal you tell me to contact merchant. Can you please just remove the two pending payments and I can order again through merchant? This is such a headache Thanks mary
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1 REPLY 1

Madhubala1
PayPal Employee
PayPal Employee

Hi @Marber62 

I can understand that you are referring to the pending order. You can click here and check why the order status has been marked as pending. 

 

I hope this helps.

Madhubala1

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