Pending payment
Emhowsam1
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Posted on
Mar-23-2021
02:40 PM
I have a pending payment (it’s a refund), however, the card I paid with is no longer active (I closed the account). How do I get it to go to my PayPal balance?
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Refunds
2 REPLIES 2
kernowlass
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Mar-28-2021
08:48 AM
If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to your balance or to the seller, allow 14 working days and if no show contact customer services for a trace.
Advice is voluntary.
Kudos / Solution appreciated.
Maliksals
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Mar-28-2021
09:13 AM
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