Pending payment (subscription)

[briegita]

Hello! I was about to subscribe a platform but when i tried to pay it using paypal, it just went like this (first picture). I, then, checked my notification on paypal and saw this (2nd picture). It is my first time experiencing this... What should i do?

 

[PayPal_Celeste]

Hello @briegita,

Welcome to the PayPal Community! I'm sorry to hear you had trouble with this payment. Please reach out to our customer support by selecting Contact at the bottom of any PayPal page for further assistance. 

Thanks,

- Celeste S