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Pending payment disappeared - money has not been returned

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New Community Member

Pending payment disappeared - money has not been returned

I tried to order online. The order did not go through due to some items being sold out. However, PayPal did charge my card.


At first the payment was ''pending'' but now it has completely disappeared from my recent activity.
That means I can't ''Report a Problem'' by selecting the transaction (since it's not there anymore).


Has something gone wrong with the process or will I still get my money back after 30 days?

1 REPLY 1
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New Community Member

Re: Pending payment disappeared - money has not been returned

I have same problem, did you manage to fix it