Pending payment cancelled

J02Greene
New Community Member
I sent a payment to a seller and she cancelled it while it was still pending(payed for with debit card). The transaction was done over the weekend and my bank does not process the transactions over the weekend. I am worried that I won’t receive the refund since the payment was still pending through my bank.
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1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hi @J02Greene,

 

Welcome to the Community!  That's a great question.  Here are a couple of articles from our Help Center that might help. 

 

All about canceling a payment

All about refunds at PayPal

 

If you have additional questions, I would suggest you contact us to provide additional details.  To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.  I hope this helps.

 

Thanks!

MichelleW

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