Pending charge

Hannahsqrs
Contributor
Contributor
So short story... went to a gun show bought an item I believed to be authentic and was led to believe this. Paid for item with my bank card, seller used PayPal to collect funds. I discovered the item was fake and wondered if PayPal could stop the charge?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Hannahsqrs 


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Hannahsqrs 


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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