Pending balance for over 1 month

Kerri3
Contributor
Contributor
Ive had a pending balance from a refund i received but its been in my pending balance for over a month now and paypal isnt responding to my emails. Ive tried ringing but i dont finish work until after hours so i can only talk to the machine. Any insight on what i can do Based in UK England.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kerri3

 

Paypal is 'country specific' so advice often depends on what country you are in. As you have not added your country to your community profile or said in your post then we can't help at the moment.


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Kerri3
Contributor
Contributor
Ive added it now x
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kerri3

 

Nope, not showing.


Advice is voluntary.
Kudos / Solution appreciated.
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Kerri3
Contributor
Contributor
Im based in the UK England
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kerri3

 


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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