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Pending balance for over 1 month

New Community Member

Pending balance for over 1 month

Ive had a pending balance from a refund i received but its been in my pending balance for over a month now and paypal isnt responding to my emails. Ive tried ringing but i dont finish work until after hours so i can only talk to the machine. Any insight on what i can do Based in UK England.
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5 REPLIES
Volunteer Advisor

Re: Pending balance for over 1 month

@Kerri3

 

Paypal is 'country specific' so advice often depends on what country you are in. As you have not added your country to your community profile or said in your post then we can't help at the moment.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Pending balance for over 1 month

Ive added it now x
Volunteer Advisor

Re: Pending balance for over 1 month

@Kerri3

 

Nope, not showing.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Pending balance for over 1 month

Im based in the UK England
Volunteer Advisor

Re: Pending balance for over 1 month

@Kerri3

 


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.