Hello, I am in need of help. I bought a vacuum on January 18th from SharkNinja Operating LLC (paid through PayPal). The order is still pending. I called SharkNinja to see about my order and they do not see any orders from me. They can pull up my account but do not see any orders. On PayPal it just shows pending but I can't do anything to withdrawal the order and buy straight with the company so I can get my vacuum. Can anyone help me so I can delete this ORDER? I need a vacuum like yesterday.