Paypaleurop

641S
Contributor
Contributor

Morning folks, has anyone had any payments go to 'paypaleurop'? A payment for £84.99 was taken from my bank account, no reference to it on my PayPal account, on 10 March 2020. My bank is investigating it as it was a fraudulent payment. Just asking here as I've never come ascoss paypaleurop.

Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@641S 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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