Paypal won't let me add my other email address to my account so I can't get my funds from eBay.

LoriN999999
New Community Member

I just sold an item on Ebay Authenticate and they used an email that was not linked to my paypal account.  I have called eBay to give them the correct email, but they said to call paypal.  I have tried to change my email via paypal on-line but it says there is a problem with adding the other address. And it says to contact them if the problem continues.  So I have tried to call paypal 3 times today and after going through all the prompts rather than putting me on hold, as it says it will, the line goes dead.  How can I get someone from paypal on the phone??  This is really frustrating.  

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@LoriN999999

 

Phone again but this time do not select any options, just try saying AGENT repeatedly.


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