Paypal suddenly negative after getting a refund
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello dear Paypal Community,
Something weird just happened. I still had like 3 USD/€ left on my account, earlier someone send me a 50$ refund. But instead of getting the money my Paypal balance suddenly went negative to -10$ despite the fact I didn't spend any money and I should have gotten 50$??
Does anyone know why this happened and how I can solve this? Where did the money go?
- Labels:
-
Refunds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Timing could be the cause of the issue. It can take a while for the funding source to post a refund after it is issued. The refund could also be coming from a bank account which could delay the refund being credited to your account or funding source.
See this for more info about refunds:
https://www.paypal.com/de/smarthelp/article/where-is-my-refund-faq1212
Kudos & Solved are greatly appreciated. 🙂
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Why are my currencies auto-converted suddenly? in My Money Archives
- Negative balance not showing up in paypal after I log in in My Money Archives
- Will my subscriptions cancel or continue? in Payments Archives
- Limited Account - Do subscriptions continue? in Payments Archives
- Accidental purchase in My Money Archives