We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
Issued refunds are returned to original funding source. Arrival times may vary:
- Bank account payments, 3-5 or 5-7 days, depending on your bank.
- Cards & PayPal Credit (aka billmelater) about a week, up to 30 days depending on your issuing card.
- PayPal balance, fairly instant.
- Split payments between PayPal balance and card/bank, see above.