cancel
Showing results for 
Search instead for 
Did you mean: 

Paypal says I need a paypal account to get my payment

Lertz
Contributor

Paypal says I need a paypal account to get my payment

I receive funds from one of my clients last month successfully ove paypal.

 

This time around when they sent the payment they receive the following message.

(My name) needs a PayPal account to receive your ($***.00).

They'll have 10 days to accept your money. We'll help remind them before it's transferred from your account.

 

I have not receive any notifications from Paypal nor have i receive any emails regarding this matter. What would be the cause of this?

 

You can also note that the only thing i did different was to change the Business name of my paypal account. Would this be the issue? I changed back the business since to see if it would have resolve the issue and if i wouldve gotten some notification, but still nothing. Thanks in advance.

1 REPLY 1
PayPal_Celeste
Moderator

Re: Paypal says I need a paypal account to get my payment

 

Hello @Lertz,

 

Thank you for stopping by the Community! I apologize for the trouble receiving this recent payment. From what you've explained, it may be best to get in touch with our customer support team to review this further. Please select Contact at the bottom of any PayPal page to review your contact routes. Thanks!

 

Take care,

 

- Celeste S.