Paypal refunds

djyxx
Contributor
Contributor
I ordered from Ebay last April 14. Ebay emailed me that the seller did not ship my orders and ask me to open a dispute (0418) and i did. April 18 i opened a dispute. Same day, ebay emailed me that they refunded my payment because they did not receive any info from the seller. They said i have to wait for 48 hours for my payment to process to my Paypal. I checked my paypal and it says refunded that same day (0418) but no money came back. Its been 48 hours and i still didnt receive my money. I am from the philippines and i used my gcash mastercard (linked in to my Paypal). How lonh do I have to wait for them to process my money?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@djyxx 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/ph/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete


Advice is voluntary.
Kudos / Solution appreciated.
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