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Paypal refund does not reflect to my GCash account

riaacordero
New Community Member

Paypal refund does not reflect to my GCash account

Hi! Paypal has refunded my purchase recently and has notified me that it is refunded to my GCash AMEX Card. However, I didn't receive anything on my GCash account. Do you guys know how to fix this issue?

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Paypal refund does not reflect to my GCash account

@riaacordero 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
sklv21
New Community Member

Re: Paypal refund does not reflect to my GCash account

is there any update regarding this? has your transaction already been reflected to your Gcash account? I have the same problem also.