Paypal email address error
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Hi, I have been selling on eBay since 2014 using the one paypal email address. However, eBay 'auto-filled' listings with the wrong email address for paypal and the payments for my sales went to my correspondence email and not my paypal email. I was advised by ebay to set my correspondence email up with paypal as a secondary address, which I tried, but paypal say they cannot do this because that email address is already being used. The reason it's being used is because eBay wrongly put this address in as my paypal account address. Im now stuck and have customers waiting for their items, but I cant get access to the funds? Help?! What can I do?
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Hi @Mtd2,
I'm sorry to hear of the trouble. This sounds like something we need to look into. I recommend contacting a PayPal specialist directly at paypal.com/contactus for additional assistance. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal.
Thanks,
PayPal_Tricia
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