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Paypal does not let me refund a buyer from eBay as I cancel his order.

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Lefkios
Contributor
Contributor
‎Jan-13-2021 10:48 AM
‎Jan-13-2021 10:48 AM

Paypal does not let me refund a buyer from eBay as I cancel his order.

Paypal does not let me refund a buyer from eBay as I cancel his order.

You don’t have sufficient balance to complete this refund.

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kernowlass
Esteemed Advisor
Esteemed Advisor
‎Jan-14-2021 08:59 AM
‎Jan-14-2021 08:59 AM

Re: Paypal does not let me refund a buyer from eBay as I cancel his order.

@Lefkios 

 

Have you only got the buyers payment in your balance? If so then it won't be enough for a full refund as paypal have already debited your 'fee' which is not returned as part of that refund.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
kernowlass
Esteemed Advisor
Esteemed Advisor
‎Jan-14-2021 08:59 AM
‎Jan-14-2021 08:59 AM

Re: Paypal does not let me refund a buyer from eBay as I cancel his order.

@Lefkios 

 

Have you only got the buyers payment in your balance? If so then it won't be enough for a full refund as paypal have already debited your 'fee' which is not returned as part of that refund.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

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