Paypal does not let me refund a buyer from eBay as I cancel his order.

Lefkios
Contributor
Contributor

Paypal does not let me refund a buyer from eBay as I cancel his order.

You don’t have sufficient balance to complete this refund.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Lefkios 

 

Have you only got the buyers payment in your balance? If so then it won't be enough for a full refund as paypal have already debited your 'fee' which is not returned as part of that refund.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Lefkios 

 

Have you only got the buyers payment in your balance? If so then it won't be enough for a full refund as paypal have already debited your 'fee' which is not returned as part of that refund.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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