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Paypal debit for a service that does not exist

MC62
Contributor

Paypal debit for a service that does not exist

I have been receiving a monthly bill for many months for a Videobb.com service, which I don't know what it is, which I therefore never use, and whose website address, advertised by PAYPAL, points to a page that does not exist. The telephone number of Videobb's customer service, announced by Paypal in the monthly invoice which reaches astronomical amounts, is not given. I have written to Paypal, without getting a reply. Any idea what I can do to stop this monthly direct debit request that does not correspond to anything?

 

2 REPLIES 2
gilley269
New Community Member

Re: Paypal debit for a service that does not exist

I have the same problem but mine is 2 different sites 1 is orex.shop the other is farfun.net how do I stop the payments.
kernowlass
Esteemed Advisor

Re: Paypal debit for a service that does not exist

@MC62 

@gilley269 


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.