We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
The fact that you keep getting this issue indicates that there may be something on your account that needs to be resolved. I recommend contacting us by phone so we can help you to access your account and resolve any other issues. You will find our phone number by clicking Help and Contact at the bottom of any PayPal page.