Paypal balance

Jack0
Contributor
Contributor

Within the last couple of weeks PayPal has stopped pulling payments out of my balance and is pulling it from my checking account.  I checked and the checking account is marked "preferred" but I can't find an option to make my balance preferred.  I don't remember changing anything, but I want to change it back, how do I do so?  Thank you.

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jack0 

 

Read this and see if you have done what is requested....new policy.

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-ca...

 


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jack0 


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your prefered way to pay and put a dot in one of the options listed.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Jack0
Contributor
Contributor

Thanks kernowlass, I have done that but the only two options shown are bank accounts.  There is no option to select paypal balance.


@Jack0 wrote:

Within the last couple of weeks PayPal has stopped pulling payments out of my balance and is pulling it from my checking account.  I checked and the checking account is marked "preferred" but I can't find an option to make my balance preferred.  I don't remember changing anything, but I want to change it back, how do I do so?  Thank you.


 

Login to Me Too
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jack0 

 

Read this and see if you have done what is requested....new policy.

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-ca...

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Jack0
Contributor
Contributor

Thanks so much that was it!

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.