Paypal balance from card balance

Oeste212020
New Community Member

Hi, I have recently got a refund and it was sent to my paypal account. It is a balnce of 25.02. When I tried spending the money it charged my card instead. Is there a way to use paypal balance and/or put the money back on my card?

 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Oeste212020 

 

This could be the issue:

Policy updates and user agreement changes to Personal PayPal accounts

What can I do with my personal PayPal account, PayPal Cash account or PayPal Cash Plus account?

 

If not, then you must ask merchant to cancel and issue a refund and then make the purchase all over again but make sure to select the PayPal balance as the main funding source and also set your preferred payment method in the PayPal wallet page to PayPal balance or go to Account Settings (gear icon) > Payments > Online Purchases > Change/Update


Kudos & Solved are greatly appreciated. 🙂
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