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Paypal account not receiving payment

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New Community Member

Paypal account not receiving payment

Hello, I wanted to inform you that yesterday I had withdrawn money from the Course Hero platform. I gave my paypal email id. But after withdrawal, I didnt get any notification from paypal that the payment has been received or not. When I opened paypal, there were no signs of that payment. So, when I contacted CourseHero, they told me to check with you all whether my account is ready to receive payments or not as in some cases, this issue occur. Please revert back and help me as soon as possible..
1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: Paypal account not receiving payment

@subhradeep20 

 

You have a personal India PayPal account, its more than likely you'll need to upgrade to a business account to accept/receive funds from third party site. Go to PayPal India Homepage to compare features of the personal and business accounts by mouseover of the top menu options.

 

Or open a separate business account:

https://www.paypal.com/in/webapps/mpp/account-selection

 

Or, contact customer service for further assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook (India): https://www.facebook.com/PayPalIN/

Facebook (US): https://www.facebook.com/paypal

Twitter: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

9 REPLIES 9
Highlighted
Esteemed Advisor

Re: Paypal account not receiving payment

@subhradeep20 

 

You have a personal India PayPal account, its more than likely you'll need to upgrade to a business account to accept/receive funds from third party site. Go to PayPal India Homepage to compare features of the personal and business accounts by mouseover of the top menu options.

 

Or open a separate business account:

https://www.paypal.com/in/webapps/mpp/account-selection

 

Or, contact customer service for further assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook (India): https://www.facebook.com/PayPalIN/

Facebook (US): https://www.facebook.com/paypal

Twitter: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

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Contributor

Re: Paypal account not receiving payment

Did you get the payment from coursehero
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New Community Member

Re: Paypal account not receiving payment

did you receive the payment after upgrading the account? 

if not what did you do?

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New Community Member

Re: Paypal account not receiving payment

Same question here did anyone get payment after upgrading your account to business account

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New Community Member

Re: Paypal account not receiving payment

Hi,

 

I would appreciate if you could let me know by which option your problem was solved as there were many option suggested.

 

Thanks a lot in advance.

Anshul

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Contributor

Re: Paypal account not receiving payment

@ElectronAnshul Please help me also. I am having the same issue too and can't proceed.

 

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PayPal Employee

Re: Paypal account not receiving payment

@Margo1231 

 

If payment was sent to the incorrect email address, just add the incorrect email address to your PayPal account and confirm it. If your payment is unclaimed/pending for 30 days or your payment was denied or refunded, it will be refunded to the sender funding source used. You may need to also comfirm your email address and bank account if needed. Check below article for further details:

 

https://www.paypal.com/us/smarthelp/article/why-was-my-payment-denied%2C-refunded%2C-or-unclaimed-fa...

 

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

 

 

 

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New Community Member

Re: Paypal account not receiving payment

Paypal account not receivng
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New Community Member

Re: Paypal account not receiving payment

I not received PayPal account, I cashout 29 July on this, whose Transaction ID: 0WS60611DM531630J is this, so far it has not come in my paypal account,