Paypal Holding My Funds

DerecK2
Contributor
Contributor

I have sold a digital item on ebay which the buyer already got. The buyer even listed feedback on ebay saying he got the item. But one mistake I made was accidentally putting a shipping and tracking number to it and now it cant be deleted. So I contact paypal and they said it still shipping but I told them it was a mistake and told them to check ebay feedback on the product. In their response they say the funds will be released after buyer confirms his receipt but my buyer told me he see no receipt or any confirmation he could give on the order. So will my funds get released after 21 days even if it shows the item is not delivered on paypal or not?

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@DerecK2 

 

Yes, funds are released when tracking shows the item as delivered + 1 day OR 21 days.


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@DerecK2 

 

Yes, funds are released when tracking shows the item as delivered + 1 day OR 21 days.


Advice is voluntary.
Kudos / Solution appreciated.
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