Paypal Debit Card Backup Up Funding shows turned off, does not allow changing

mj2020x
New Community Member

For my account, and every person I have asked, the notice on the PayPal Website for Debit Mastercard, says: "Backup Funding is Off".   The Change button next to it is not functioning and goes to a screen with,  "Sorry. It looks like nothing was found at this location. Maybe try one of the links below or a search?".
Calling PayPal seems to be the only way to change it.   Even though they change it, the Website still says: "Backup Funding is Off".    I agree with the agents who tell me, "it is not turned off, the screen is wrong."

Every agent I have spoken with has told me that they would report the issue and it should be fixed soon.   This has been this way for at least 2 months now.
Are you having this same issue?


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