PayPal Community

Emz1525 · ‎Jun-24-2019

My friend has sent me money via PayPal and has sent a picture of the transaction being sent but I haven’t received anything?

sharpiemarker · ‎Jun-24-2019

Ask for a transaction ID number so you can call PayPal customer service to verify it.

Sometimes it may take a little while for the transaction to appear in your account.

To contact customer service for assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

Or private messaging via social media:

Twitter: @paypalUK

Twitter: @AskPayPal

Kudos & Solved are greatly appreciated. 🙂

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