Payments

Towguy96
Contributor
Contributor
How do I have sender switch from buyer to family and how lonh does it take to refund it to them so they can send it again
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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Towguy96 

 

If you're selling, you're not supposed to ask buyer to use friends and family option. This is fee avoidance. PayPal could suspend the ability to receive/send friends and family payment on your account.

 

Otherwise, if this is supposed to be a personal payment, you must refund the money and issued refunds go back to the original funding source. Arrival times may vary:

 

- Bank payments, 3-5 or 5-7 days, depending on your bank. 

- Cards, about a week, up to 30 days depending on your issuing card. 

- PayPal balance, fairly instant. 

- Split payments between PayPal balance and card/bank, see above.

 

Then sender has to resend as friends and family at their earliest convenience.


Kudos & Solved are greatly appreciated. 🙂

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2 REPLIES 2
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Towguy96 

 

If you're selling, you're not supposed to ask buyer to use friends and family option. This is fee avoidance. PayPal could suspend the ability to receive/send friends and family payment on your account.

 

Otherwise, if this is supposed to be a personal payment, you must refund the money and issued refunds go back to the original funding source. Arrival times may vary:

 

- Bank payments, 3-5 or 5-7 days, depending on your bank. 

- Cards, about a week, up to 30 days depending on your issuing card. 

- PayPal balance, fairly instant. 

- Split payments between PayPal balance and card/bank, see above.

 

Then sender has to resend as friends and family at their earliest convenience.


Kudos & Solved are greatly appreciated. 🙂
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Khmer__
New Community Member
LONH vun
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