We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
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As part of our continued effort to provide a secure experience for our customers, we are taking extra steps to ensure proper access to our customer accounts. If you receive a text message from our number 62226 but don't recognise a payment, please make sure you update your password & security questions and report any unauthorised activity to us by following the steps listed here.