Payments with shopify

[thefauxbunch]

I can't figure out how to get my payment that was made on shopify.
i set up shopify and there was a payment made and then i set up shopify account.

So in theory once setting up an account, the balance should be on my Paypal from shopify.

However its not and i don't know how to get this money, please help

[sharpiemarker · Accepted solution]

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@thefauxbunch wrote:

i set up shopify and there was a payment made and then i set up shopify account.

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You mean you set up Shopify, there was a payment and then you set up PayPal account?

The thing is, you need to set up/link your PayPal account to Shopify first, then after receiving a PayPal payment and the payment should end up in your PayPal account.

https://help.shopify.com/en/manual/payments/paypal/set-up-paypal

Did you get a PayPal email about this payment and how to claim it?