Payments to PayPal
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I'm new here so I am not sure I am on the right spot. Apologies if I am not. I have had both PayPal MC and PayPal Credit for many years and, up until about a few months ago, have had no problems. The first one started with PayPal Credit and my PayPal MC just started this month. I have had the same bank account for over 30 years and about 6-8 months ago all of a sudden the payments to my PayPal account was refunded due to rejection. I spoke w/my bank and they said that the payments I made were never presented to them for payment (there was more than enough money in my account to make these payments) BUT PayPal Credit still charged me $27 late fee for each payment (total $71.00) This happened 3 times with PayPal Credit. I finally started using my debit card so they couldn't say it was rejected and couldn't charge me anything extra (I previously reconfirmed my bank account with them 3 times and still to no avail). This month my PayPal MC card suffered the same fate. I just spoke with the bank and, AGAIN they received nothing from PayPal to indicate that I had made a payment. The standard response I have received from PayPal has been that my bank has rejected my payment, EVEN though the bank has indicated that they never presented anything. This is a very long communication and I apologize for this, but I wonder if anyone else has had any of these problems as well. I am beginning to think that this is just a scam from PayPal to make more money. Thank you so much for your time.
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Making a payment
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Hello @help515,
Thanks for reaching out to us about this issue. I'm very sorry to hear that you've had a difficult time completing a PayPal Credit balance payment. That is understandably frustrating. Your best option would be a to contact PayPal Credit customer service directly.
Here is a link with more information about how to do so. Please check near the bottom of the page for their contact information and additional ways to complete PayPal Credit payments: https://www.paypal.com/us/webapps/mpp/paypal-credit/faq
- PayPal_Rich
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