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Payments set to come off credit card, yet seem to be coming from PayPal balance

JonasClark
Contributor

Payments set to come off credit card, yet seem to be coming from PayPal balance

I've had my account set to take payments from my credit card. However, I currently have a negative balance (I checked a few months ago and had well over a hundred dollars) and it seems all my credit card transactions are being deducted directly from my PayPal balance. What am I doing wrong, or how are my settings wrong?

Edit: Not all my credit card transactions. But eBay, Etsy and, for some reason, Lyft rides all come out of my PayPal balance, despite PayPal being set to take all funds from my credit card.

2 REPLIES 2
PayPal_Olivia
Moderator

Re: Payments set to come off credit card, yet seem to be coming from PayPal balance

Hi @JonasClark,

 

I'm sorry for any confusion regarding the billing agreement payments that have been made. Billing agreements will be charged to a balance if there is one, and to the designated payment method if there is no balance. I hope this clarification helps.

 

Olivia

 

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eccab
New Community Member

Re: Payments set to come off credit card, yet seem to be coming from PayPal balance

Hi Olivia

 

Sorry, that doesn't make sense to me (I've had the same problem as above)...

I have had a balance for the whole month of April and some payments came from my nominated bankcard/account (which I have set as default for all payments) but Google Play payments have come out of my balance??

 

Any help appreciated.

Cheers, E