Payments received but not showing on balance
MS60
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Posted on
Sep-13-2020
01:39 PM
I’ve had confirmation I’ve received payment and it’s showing within my activity, but my balance hasn’t changed. Any ideas?
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Receive money
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kernowlass
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Sep-20-2020
04:31 AM
1.
Was it send in the currency you have as a receiving currency on your paypal account.
2.
Have you bought anything and paid for it via paypal since the payments should have gone in??
The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card if you have your balance as your preferred payment method.
To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie buyers payments rather than your normal funding source.
Advice is voluntary.
Kudos / Solution appreciated.
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