Payments received but 0 in Balance

Soufiane3
New Community Member

Dear Community,

I have received two payments into Paypal, and got the confirmation email from Paypal that I have received these payments. The payments are visbile in my "Activity", but I can't see them in my balance.  Balance is showing 0.

Could you please help me to figure out what is wrong.

Thanks in advance.

 

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