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Payments from Ebay not being received in PayPal

AndyF40148
New Community Member

Payments from Ebay not being received in PayPal

Can anyone confirm why my payments are blocked, I've had PayPal for a while but have a new Ebay account Confusingly I'm being sent emails that are asking me to claim my oayments, but in Ebay it says payments are held till 18th of April The link listed to claim payments does not work I've had a PayPal account for many years, but have recently opened a new Ebay account I look forward to hearing from you
2 REPLIES 2
PayPal_Intars
Moderator

Re: Payments from Ebay not being received in PayPal

Hi @AndyF40148,

Welcome to the community forum and thanks for posting.

I am sorry to hear about the experience that you have had with accepting payments from your eBay sales. For your security, always confirm each payment notification by logging in to your PayPal account and viewing the payment. If it's not there, it may be for a number of reasons listed here: https://www.paypal.com/smarthelp/article/faq695. In order for us to assist your further, I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.

Intars

kernowlass
Esteemed Advisor

Re: Payments from Ebay not being received in PayPal

@AndyF40148 

 

Can you also check this............


Go to ebay and click on 'sell' put in anything (as you aren't going to actually list anything) until you get to the main page > scroll down near the bottom and where it says payment methods check the email address that is on that page, is there a spelling mistake or old one?


Advice is voluntary.
Kudos / Solution appreciated.