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Payments appearing in my activity but not in my balance

New Community Member

Payments appearing in my activity but not in my balance

I can see in my activity that someone sent me money on August 6th, but that money does not appear in my balance. It does not say that the money is pending or being held. What is the problem and what can I do to fix it?

 

Thanks

1 REPLY
Volunteer Advisor

Re: Payments appearing in my activity but not in my balance

@Erikj8

 

Have you bought anything and paid for it via paypal since the payments should have gone in??

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card.

To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie buyers payments rather than your normal funding source.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.