Payments amd holds

Zac4bama
New Community Member
How do I get the transaction cleared if I sent the money myself
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2 REPLIES 2

MichaelDj12
PayPal Employee
PayPal Employee

Hi, 

 

We have limited Customer Service on the phone during this time. We are almost done realigning our Customer Service that can answer your calls and queries. For the meantime, please maximize our Chat Support on the Contact Us option of any PayPal Page. You may chat with us by logging in to your PayPal account and go to Message center. You would see an option to chat with a representative for your specific concern/inquiry.
 
 Click on the words "Help / Contact" at the bottom of PayPal pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
 

 

 
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter
 
 
 
Kudos and Solved are greatly appreciated.
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amethyst01
PayPal Employee
PayPal Employee

Hi,

 

Thank you for contacting PayPal.

 

You mentioned that you process the transaction yourself,  to confirm the receipt of transaction releasing the funds immediately

you can follow these easy steps:

 

  1. Click Activity at the top of the page.
  2. Find and click the original payment for the transaction/item.
  3. Click Confirm receipt.
  4. Click Yes to confirm.

 

Hope this helps. Stay safe.

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