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Payment

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Contributor

Payment

Hey, I sent a payment to what I thought was the right email, but then canceled it and it came up refunded. Then I sent it to the right email and it sent. Great. But I just checked my bank account and two payments of the same amount have been taken but one hasn't been refunded, is it just delayed or has it just disappeared?
2 REPLIES 2
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Esteemed Advisor

Re: Payment

@GsmW 

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Payment

Thank you so much for the help, much appreciated 👍