Payment

AJ686
New Community Member
Hello, I am hoping someone can help me, I have sent payment to a company, they have cancelled my order, however the funds have not gone back into my account, I can not even see the transaction on my paypal, it says pending in my bank account. I have tried the automated sevice on paypal and it states I'll have to wait until June the 16th before I can do anything, can someone please help to get the funds back before then, as that seems a very long time to wait for it to come back when it hasnt actually left my bank yet technically, thank you. I have spoken to the company and they have cancelled the order. Thank you
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1 REPLY 1

insas
Frequent Contributor
Frequent Contributor
You will have to wait if your bank actually processes your pending payment. In some cases if ordered is cancelled company never ask for that transaction thus your bank puts it back into your account. Can take up to 14 days. Keep checking your bank account.
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