cancel
Showing results for 
Search instead for 
Did you mean: 

Payment

Highlighted
New Community Member

Payment

Says I can’t use my credit cards because they are invalid
1 REPLY 1
Highlighted
Moderator

Re: Payment

Hi @Georgemar12345,

 

I'm sorry to hear that your cards have been declined. If the numbers have all been added correctly, please check the name and address on your account and make sure that it matches the name and address on file at the card issuing bank. A mismatch, even a minor one, can cause a decline.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.