Hi @Ben143,
I'm sorry to hear that the payment was declined. Is the £117 showing as an authorization? If so, the authorization should expire after a few days. If this does not occur, please reach out to customer service to request that the charge be investigated.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.
I hope this is resolved quickly!
Olivia
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