Payment

Mandy481
Contributor
Contributor
I typed in invalid email what happens now?
Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Mandy481 

 

An PayPal email will go to that email address about the payment and to claim it (which will probably bounce if email address don't exist) and should the payment status remains unclaimed past 30 days, it will be returned.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

Login to Me Too
5 REPLIES 5
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Mandy481 

 

An PayPal email will go to that email address about the payment and to claim it (which will probably bounce if email address don't exist) and should the payment status remains unclaimed past 30 days, it will be returned.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Mandy481
Contributor
Contributor
Thank you
Login to Me Too

Laz2
Contributor
Contributor
What if the email exists and the owner claims? I am in the same situation.
Login to Me Too

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Laz2 

 

Then contact the recipient via the PayPal email address in the transaction details to request a refund. If they don't respond or refuse, open a dispute on it. (Don't claim Unauthorized Payment though or, PayPal will deny it because payment was authorized and sent, just to wrong email address.)


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Laz2
Contributor
Contributor
I had contacted the sender (Rev) too. They have re-issued the money.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.