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Payment

New Community Member

Payment

Hi I have had a payment came out my bank that I did not make and nothing showing up on PayPal account is anyone else had this before

1 REPLY
Volunteer Advisor

Re: Payment

@Alana5


If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.