Payment

Nissi2
New Community Member
My client showed me that money had left his account after I requested it. However, I received an email saying he cancelled the payment, but the payment is still pending in my account after 2 days. I've confirmed my email so I don't know why this is the case. I asked him again and the money is still out of his account.
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1 REPLY 1

charmanderrr
PayPal Employee
PayPal Employee

Hi @Nissi2 

 

Good day! If the money is still pending, there are several reason for this. Please visit the article below for details.

https://www.paypal.com/uk/smarthelp/article/FAQ1987

I have found an article that may help. Kindly visit the link.

https://www.paypal.com/uk/smarthelp/article/how-do-i-get-my-paypal-payment-sooner-for-a-transaction-...

Hope this helps! Stay safe.

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