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Nissi2
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Posted on
May-25-2020
07:34 AM
My client showed me that money had left his account after I requested it. However, I received an email saying he cancelled the payment, but the payment is still pending in my account after 2 days. I've confirmed my email so I don't know why this is the case. I asked him again and the money is still out of his account.
1 REPLY 1
charmanderrr
PayPal Employee
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May-27-2020
08:09 AM
Hi @Nissi2
Good day! If the money is still pending, there are several reason for this. Please visit the article below for details.
https://www.paypal.com/uk/smarthelp/article/FAQ1987
I have found an article that may help. Kindly visit the link.
Hope this helps! Stay safe.
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