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Hello, so I have been using this website for over a year or 2 now to frequently buy scratch codes. Paying with paypal.
However, last night I was trying to purchase more scratch codes and the website said "The payment attempt was rejected. Please try again or use another payment method."
I tried a few more times and it kept giving the same response. However, after all of that no money has been taken outta my bank account.
Today, I tried again and it again gave me the same response. However, this time money has been withdrawn from my bank account.
I spoke to the website's (scratch code provider) customer service and they told me they had not received any money from paypal and that I should check with paypal. Has anyone experienced this before?
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Hello Rogerx32,
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.
-Donna
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