Thank you for contacting the PayPal Community Forum and welcome as a new member!
I am sorry to hear you are unable to receive payments from your customers. Please ensure you have confirmed your email address on the PayPal account as this is required to receive payments. I would also recommend logging into your PayPal account and checking the Resolution Centre. We may require additional information from you and while we are waiting on this information sending, receiving and withdrawing funds may be blocked.