Payment

Doyle70
Contributor
Contributor

What do I do if a payment has been mead to a seller but the seller is saying I have no order 

Login to Me Too
1 REPLY 1

PayPal_Cristina
Moderator
Moderator

Hi Doyle70,

 

Thank you for your post and welcome to our Community Help Forum!

 

If the status of your payment is 'Completed', this means that the seller has received the payment and it may be temporarily unavailable on his account. In this case, the seller would need to check the section of the Pending payments or contact us.

 

If you will not receive the item, you may report this. Here is how https://www.paypal.com/ie/smarthelp/article/i-didn%E2%80%99t-receive-the-item-i-purchased-or-it%E2%8...

 

I hope this helps.

 

Cristina

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.