Payment

[aroderickar]

Can anyone help me figure out what happened My transaction was cancelled but the money was still deducted from my credit union trying to find out why

[kernowlass · Accepted solution]

@aroderickar

You can cancel an order but you can't cancel a processing payment. That payment starts to process the second you click to pay so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.