Payment troubles
Abiroseharry
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-05-2020
03:52 AM
Could anyone advise please I have sold a number of items on EBay and the buyers have paid , but eBay is stating that payment has been initiated but not completed. I have no idea what I need to do to complete or accept payment. Could anyone help please?
4 REPLIES 4
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-05-2020
04:38 AM
Go to ebay and click on 'sell' put in anything (as you aren't going to actually list anything) until you get to the main page > scroll down near the bottom and where it says payment methods check the email address that is on that page, is there a spelling mistake or old one?
Advice is voluntary.
Kudos / Solution appreciated.
Abiroseharry
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-05-2020
08:16 AM
Hi kernowlass. Thank you. I have sold other items and payment has gone through with no issue. For some reason 4 out of the items I have just sold are giving me the same payment initiated problem and the buyers are all saying they have payed through PayPal but payment has not been collected. Something I have not had an issue with before.
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-05-2020
08:24 AM
sometimes when you list an item for some reason it glitches and an old email address is entered.
a wrong email address is the only reason i have ever known it come up as an initiated payment.
but if you don't want to check then thats fine, your choice really.
Advice is voluntary.
Kudos / Solution appreciated.
Abiroseharry
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-05-2020
08:43 AM
Hi kernowlass. Just checked and email details are correct. It's really odd as I sold other items at the same time with no issues. Many thanks for you help
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Paypal ask payment method twice in My Money Archives
- Payment in My Money Archives
- I can’t use pay pal as a payment method on my ps5, any ideas? Please help in My Money Archives
- i cant make a purchase online using paypal in My Money Archives
- PayPal took money from my account because buyers card issuer took it in Payments Archives