Payment transfer issue

Aj011
New Community Member

Hi PayPal team,
Hope you are doing good

 

I am facing issue when i buy online service, i received this message "We couldn't complete your payment. To get your payments working again, check your account or contact us "
Kindly solve my problem ASAP!

Thanks

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Aj011 

 

Suggest you contact customer services then?

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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