Payment sources not showing
jueld9915
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Posted on
Nov-04-2019
09:38 AM
I’m trying to send money and I have 3 sufficiently funded non expired cards linked to my account but none show up when trying to choose the source where my money is going to come out of. It says “Add New Payment Method” which I’ve re-entered for all 3 successfully but still doesn’t show up
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Making a payment
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Payment methods
1 REPLY 1
PayPal_Olivia
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Nov-06-2019
09:28 AM
Hi @jueld9915,
I'm sorry to hear that the payment methods on your account are not being presented for the transaction that you're looking to make. This can happen for a few reasons. Please contact customer service for some troubleshooting and assistance.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.
I hope this can be resolved quickly!
Olivia
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